Operations Manager

Join Our Team as our Operations Manager and Drive Our Growth!

Are you passionate about creating meaningful change and shaping the future of education through operational excellence? At Pear Tree Education, our Why is to guide children in discovering their true calling and developing a deep sense of purpose, empowering them to leave a meaningful legacy. Our Mission is to provide a complete, inclusive, and stimulating education that nurtures the intellectual, social, emotional, physical, and ethical development of every student. We are looking for an Operations Manager who will help us realize this vision by ensuring our multi-campus operations run efficiently and smoothly, allowing us to focus on what matters most: our students and their futures.

Why Your Role Matters:

As the Operations Manager, you’ll play a pivotal role in supporting Pear Tree’s mission by optimizing our operational capacity and ensuring we can scale effectively while maintaining the highest quality of education. Your work will enable our educators to focus on inspiring students, and your efforts in improving systems and processes will contribute to a learning environment where both students and staff can thrive.

This role is essential in helping us expand our vision to transform education at all stages, from early childhood through post-secondary. By ensuring our operations are aligned with our strategic growth, you’ll be directly contributing to the success of Pear Tree’s vision of positively impacting lives and fostering lifelong learners.

Key Responsibilities:

As the Operations Manager at Pear Tree, you will be responsible for ensuring operational excellence across all of our locations. This includes systematizing processes, optimizing workflows, and supporting the organization’s growth initiatives. Your key responsibilities will include:

1. Strategic Planning & Execution:

Operational Scaling Strategy
Expansion Timelines
Growth Analysis

2. School Operations Management:

Second School Location Setup
School Policies & Procedures
Facility & Vendor Management
Safety & Compliance

3. Summer Camp Operations:

Venue Contracting & Setup
Logistical Coordination
Camp Senior Staff Training
Operational Monitoring
Transportation Logistics

4. Daycare Establishment & Operations:

Policies & Compliance
Recruitment & Staffing Logistics

5. Staffing & Human Resources Collaboration:

Hiring Optimization
Staff Scheduling
Performance Management

6. Financial & Budgetary Responsibilities:

Budget Management
Cost Analysis for Expansion
Vendor Contract Negotiations
Reporting & Accountability

7. Systems, Technology, & Process Optimization:

Operational Systems Implementation
Process Automation
Process Documentation

8. Risk Management & Crisis Response:

Risk Assessments
Crisis Management
Health & Safety Protocols

9. Communication & Stakeholder Management:

Internal Communication
Parent & Community Engagement
External Stakeholder Relations

10. Continuous Improvement & Innovation:

Feedback Implementation
Innovation in Operations

11. Expansion and Location Scouting:

New Location Identification
Venue Leasing & Negotiations

12. Sustainability & Environmental Practices:

Sustainable Operations
Green Supply Chain

13. Technology Integration for Remote Monitoring & Reporting:

Real-Time Monitoring Systems
Remote Management of Camp & School Sites

14. Vendor and Partnership Development:

Vendor Relationship Management
Strategic Partnerships
Public-Private Partnerships

15. Enrollment and Capacity Management:

Enrollment Growth Strategy
Capacity Planning
Waitlist Management

16. Cross-Location Synergy and Best Practices:

Cross-Location Standardization
Operational Synergy Between Divisions
Cross-Training for Staff

17. Customer Experience Management:

Parent & Student Experience Improvement
Feedback Collection & Action Plans
Issue Resolution

18. Data-Driven Decision Making:

Data Collection and Analysis
Data Reporting
Continuous Improvement Based on Data

These responsibilities are often seasonal, periodic or project-based. Some responsibilities will eventually be delegated to future team members as the company grows.

What you’ll need:

To succeed in this role, you will need to have:

Education:
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field is required.
- A Master’s degree in a relevant field (e.g., MBA, Educational Leadership) is an asset but not required.
Experience
- Minimum 5 years of experience in operations management, ideally within a multi-location or scaling organization.
- Proven experience implementing Lean methodologies, process improvement frameworks, or operational excellence programs.
- Strong project management skills, with the ability to manage multiple complex projects simultaneously.
- Leadership and team management experience, with a proven ability to influence and drive change across departments.
- Tech-savvy, with experience in implementing software tools for operational efficiency (e.g., CRM systems, project management tools like Asana or Trello).
- Exceptional organizational skills, with a keen eye for detail and process optimization.
- Experience in the education sector is a plus but not mandatory.
Training & Certification:
- Lean Six Sigma (Green Belt or higher) or other relevant process improvement certifications are preferred.
- Project management certifications (e.g., PMP, Prince2) would be beneficial but not essential.

What You’ll Love About Us!

When you join Pear Tree, you’re not just stepping into an operational role—you’re becoming part of a visionary team dedicated to transforming education. We believe that by optimizing our internal processes and supporting our staff with effective systems, we empower our educators to focus on their most important task: helping students thrive.

Your contributions will be directly tied to ensuring that our operations align with our core values of integrity and learning, helping us maintain the balance between academic excellence and holistic student development.

By joining us, you’ll be a key player in realizing our long-term vision of expanding Pear Tree’s unique approach to education across multiple locations, including new daycare programs and high schools.

Compensation and Benefits

We offer a competitive total compensation package, with a starting salary of $80,000-$100,000/year plus benefits. Starting pay is partially based on the range of relevant skills and experience, but it is also based on a 3-month probation period to ensure that you are the right Operations Manager for our organization. Results ultimately determine your salary, both short and long term.

Pear Tree offers a comprehensive benefits program, which includes dental, extended health, life insurance, long-term disability, and accidental death & dismemberment.

Additional benefits include:

Company Events
Free Food (with our in-house hot lunch program)
On-site Parking
Paid Time Off (see below)

Vacation:

We offer exceptional paid vacation time, follows:

Winter break (~3 weeks)
August (1 week)
5 x personal days, which can be taken consecutively as additional vacation days

Professional Development & Growth Opportunities

Ongoing professional development will be provided through external training opportunities in related skill areas. The more you learn, the better you’ll be able to help us!

As Pear Tree grows, further opportunities will present themselves, including a COO role.

Working Hours

This is a full-time position. You’ll generally work 7:30am to 3:30pm; however, some circumstances may require you to be at work outside of these hours.

You will be directly answerable to the Pear Tree directors, Paul Romani and Alexis Birner.

How to Apply

We’re looking for individuals who are not only experienced in operations management but also passionate about our mission. To apply, please submit your resume and a cover letter explaining how you connect with Pear Tree’s Why, Mission, and Vision through our Hiring Steps platform at [Link]. Applications will be reviewed on a rolling basis until the position is filled.

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